Freedom Heating and Cooling is here for you during this crisis. We are committed to the safety and comfort of our customers and our staff. To prevent the spread of this virus, the government is limiting business to essential services only.  Plumbing and AC is considered Essential Services. We will be providing the following Essential Services as long as we are allowed.

• Heating and AC Repair
• Heating and AC Installation and Replacement
• Heating and AC Maintenance
• UV Light installation for home air purification
• Water Heater Repair
• Water Heater Installation
• Pipe Leak Repair
• Drain Cleaning
• Most other plumbing repairs

Letter To Our Customers Regarding COVID-19

As a valued member of the Freedom Heating and Cooling  family, we appreciate the trust you place in us for your home and business comfort needs. With the current health concerns, it is important for all of us to monitor the rapidly evolving situation involving the coronavirus (COVID-19).

Freedom Heating and Cooling  provides a vital role in maintaining the health and safety of our community. Therefore, we will remain open during this time of social distancing. If your AC is broken or you are experiencing plumbing problems, we will be there to fix it.

We want to share our plan to address concerns and answer questions that you may be asking. Below is our process moving forward until further notified.

If you need service, please call our main line at 205-444-4444 for service at any hour. We have local staff handling the phones from 7 am to 7 pm  7 days a week and we have an after hours answering service so that you are always speaking with a person to take care of your needs.

You can also take advantage of our New Virtual Diagnostic Services.

Measures we are taking for our team to be aware of 

• We have a very strict policy in place that if any staff member is not feeling well to stay home and consult with their physician and with his or her immediate supervisor
• We currently have adopted a “no hand-shake policy”
• All employees have been instructed to wear gloves on job sites to limit any hand to surface exposure
• We intend to limit our time in groups as a team as much as possible
• Technicians already work in isolation for most of the day and are not exposed to large groups during work. We will be limiting face to face interaction between our office team members and field team members
• We will be following cleaning protocols recommended by CDC and state agencies